The 救命 Desk is the place to contact when you have questions about using technology at the university. Our staff can answer questions and provide access to university technology services. When you contact the 技术 帮助台, please have this information ready: General information - your name, department, location (room and building), and phone number. If it's a computer problem - what the problem is and any specific errors you are getting. Screenshots are incredibly helpful if you can include those. If it's a printer problem - what the problem is, if it is a local or networked printer, the printer make & model. If it's a network problem - what the problem is and the netw要么k jack number (white sticker on the wall jack). If it's a classroom technology problem - what the problem is and the building and room number.